Customer Support and Administrative Representative
Categories: Customer Service Support
If you have the following skills and experience, you may be the right person for a position at Beyond.com. We are a fast paced growing company in Montgomery County area.
3-5 years experience as a Customer Service Representative and basic Office Administration.
Strong MS Office suite skills including Outlook, Word, and Excel.
Strong Internet usage skills with internal and external applications.
Have excellent verbal and written communication skills.
Have a strong desire to work both individually and within a team structure.
Committed to delivering world class customer experience to all clients/customers.
Ability to handle multiple tasks simultaneously.
Handle fast paced work load.
Communication with clients via telephone, E-Mail, and an Internet type AIM.
Research and resolve complex internal and external client issues with attention to detail a must.
Handle diverse administrative duties.
Possess strong data entry skills - typing ability required at 50-60 WPM.
This is a Customer Service and Administrative task position. If you fit the bill, apply today. We are a fast growing company with a good benefit package including competitive salary, and company sponsored healthcare including vision benefits, dental, 401K, and PTO.
Requirements:
The selected person will divide there workday between handling customer queries and performing data analysis and processing of computer email data. He/she will interact with customers telephone inquiries concerning specific email mailings; engage the customer in specifics, grasp the issues, direct them to the appropriate person contact and insure a positive experience for the customer!
